FAQ

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What time can I check in?
Between 15:00 and 22:00 pm. If you arrive earlier you can leave your luggage with us. Do you need earlier access to your room? This is possible, if available, for a surcharge of €25,-.

At what time can I check out?
Between 07:00 and 11:00 am. Prefer to sleep in? For a surcharge of €25,- you can, if available, use your room until 17:00 pm.

When is the reception open?
We are available for you between 07:00 and 22:00. Do you need our assistance outside these opening hours? That is possible for an additional charge.

Museum In Raalte Motoren

Where can I park my car?
Use the parking lot at the front of our hotel free of charge. A charging station is available for electric cars.

Can I safely park my bicycle or motorcycle?
In the enclosed courtyard your bike or motorcycle can be stored safely, dry (if enough space) and camera-monitored.

I have difficulty walking, now what?
Please feel free to let us know if you have mobility problems. Our hotel does not have an elevator, but there are rooms on the first floor. The brasserie is also accessible for the disabled. If you inform us in advance, we will always think along with you and take your wishes into account.

Luna op de binnenplaats

Can my dog come along?
We understand that your four-legged friend enjoys a night away as much as you do. In specific rooms, your dog is welcome. Unfortunately not in our brasserie, but on our terrace and covered courtyard. Here you can also have breakfast or dinner.

Do you take my allergy into account?
If you have an allergy that requires some attention from us, we would appreciate it if you would let us know when you make your reservation. We will gladly adjust your breakfast, lunch or dinner to your wishes. How nice!

How often will my room be cleaned?
We too feel responsible for the environment and so taking measures. We choose not to change your towels and linen every day during your stay. If you would like this, it is of course no problem. Simply indicate it at housekeeping by hanging your door hanger on the door.

Should I bring my own baby bed?
Of course you may bring your own baby bed. For an extra charge of €12,00 we will set up a baby bed for you.

Hotel in overijssel

What are the options for a special occasion?
We are happy to make your stay extra special for a birthday, wedding night or other festive occasion. A bunch of flowers in the room, a bottle of (non-alcoholic) bubbles/wine, extra luxurious breakfast and of course appropriate, festive decoration of the room. Please contact the reception to discuss your wishes, we will make it happen with love.

Do you also have gift certificates?
Would you like to surprise someone with a gift certificate for a delicious lunch or overnight stay, for example? Gift certificates are available at our reception.